![]() The garage is about 4m from the kitchen where there is another sensor which seems to work fine. Both the office and garage have a number of Meross plugs which all show as online. I have to reset them near the hub to bring them back online, but as soon as they go back to the office/garage, they’ll be offline again in minutes. Both the garage and the office sensors go offline regularly. There are other sensors/devices throughout the house. 10m from the house to the front, and another in the office, approx. The hub is in my living room at the front of the house and I have sensors in the garage approx. I have one at each extreme of the network. I am having a similar issue with the sensors. I wonder if people here have seen the same / have solutions to fix this. If the thief were to enter from those two OFFLINE windows, no one would know. How come there’s no warning / notification at all in the app? Even when SmartThings knows that the sensors were offline? I had to remove the sensors’ batteries to reset them (and just holding down the reset button didn’t help – the battery needed to be removed and put back to restore the sensor). The open/close state didn’t change in the app – they remained “closed”. ![]() I then tested them by opening the corresponding windows. When I looked at my SmartThings app, those sensors’ “Right Now” tab looked normal, battery is good, temperature and open/close state were shown as usual. To my utmost surprise, two of my multipurpose sensor are “OFFLINE”. Today I learned that I can access my device / smartapp info at:
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